MongoDB Charts: Unable to be accessed in some regions

Incident Report for MongoDB Cloud

Resolved

Between approx 03:00 and 08:00 UTC on Wednesday 9 November, customers in some regions were unable to access Atlas Charts. The issue was caused by a file that was incorrectly deployed as a part of an upgrade. While the file was quickly removed, it remained cached by cloud edge servers in certain regions. The problem was resolved by invalidating the cloud cache.

Posted Nov 09, 2022 - 03:00 UTC