MongoDB Charts: Unable to be accessed in some regions

Incident Report for MongoDB Cloud

Resolved

This incident has been resolved.

Posted Nov 23, 2022 - 19:10 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 23, 2022 - 18:50 UTC

Identified

We have identified an issue with loading charts in some regions. Affected users may see blank pages or 403 error pages.

Posted Nov 23, 2022 - 18:22 UTC

Investigating

We are currently investigating an issue with loading charts in some regions. Affected users may see blank pages or 403 error pages.

Posted Nov 23, 2022 - 17:36 UTC

This incident affected: MongoDB Charts.