MongoDB Cloud Status

MongoDB Cloud

All Systems Operational

MongoDB Cloud Operational

MongoDB Support Portal Operational

MongoDB Atlas App Services and Device Sync Operational

MongoDB Atlas Data Federation and Data Lake Operational

MongoDB Charts Operational

MongoDB Atlas for Government Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 9, 2023

No incidents reported today.

Feb 8, 2023

Atlas App Services in Azure Southeast Asia experiencing failures

Resolved - This incident has been resolved.
Feb 8, 18:18 UTC

Investigating - We are currently investigating an issue that is impacting Azure Southeast Asia apps causing failures

Other Cloud Providers are not impacted. Other Azure regions do not appear to be impacted. Users can follow status updates from Azure via https://status.azure.com/en-us/status
Feb 8, 04:19 UTC

Feb 7, 2023

MongoDB Cloud and Support: Login attempts may fail

Resolved - This incident has been resolved.
Feb 7, 18:35 UTC

Identified - We have identified an issue with logging into MongoDB Cloud and the MongoDB Support Portal. Affected users may see a blank page instead of successfully logging in. We encourage users to try logging in again.
Feb 7, 15:17 UTC

Inability to login to cloud.mongodb.com

Resolved - This incident has been resolved.
Feb 7, 14:59 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 7, 14:43 UTC

Investigating - We are currently investigating an increased error rate on logins for cloud.mongodb.com.
Feb 7, 13:38 UTC

Feb 6, 2023

No incidents reported.

Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

MongoDB Atlas: Collections tab operations may fail

Resolved - There was an issue with the "Collections" and "Real Time Performance Panel" tabs in MongoDB Atlas. Affected users got an "An unexpected error occurred" message.
Feb 1, 19:00 UTC

Azure East US 2 cluster creation and modification delayed

Resolved - This incident has been resolved.
Feb 1, 14:24 UTC

Investigating - We are observing increased error rates and timeouts from the Microsoft Azure APIs in the East US 2 region. Any Atlas cluster creation or modification containing nodes in this region may experience a delay.

Other Cloud Providers are not impacted. Other Azure regions do not appear to be impacted. Users can follow status updates from Azure via https://status.azure.com/en-us/status .
Jan 31, 17:14 UTC

Jan 31, 2023

Atlas App Services: Apps unable to install function npm dependencies

Resolved - This incident has been resolved.
Jan 31, 09:45 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 31, 09:42 UTC

Identified - The issue has been identified and a fix is being implemented.
Jan 31, 08:55 UTC

Investigating - We are investigating an issue where apps are unable to install any npm dependencies. This will also cause apps to fail to deploy any changes if the app uses any npm dependencies.

Sync, Triggers, and Client API requests are not impacted.
Jan 31, 06:13 UTC

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

MongoDB Atlas Data Federation and Data Lake: Timeouts over Private Link

Resolved - This incident has been resolved.
Jan 27, 23:04 UTC

Update - We have identified an issue affecting a subset of MongoDB Atlas Data Federation and Data Lake users. Affected users may receive timeouts or have connection failures when using Data Federation and Data Lake over PrivateLink in AWS ap-southeast-1. Other regions have returned to full operation.
Jan 27, 22:13 UTC

Identified - The issue has been identified and a fix is being implemented.
Jan 27, 22:05 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 27, 22:03 UTC

Identified - We have identified an issue affecting a subset of MongoDB Atlas Data Federation and Data Lake users. Affected users may receive timeouts or have connection failures when using Data Federation and Data Lake over Private Link.
Jan 27, 16:25 UTC

Jan 26, 2023

MongoDB Atlas: New cluster creation and modification delayed, metrics data not arriving (Azure)

Resolved - This incident has been resolved.
Jan 26, 22:39 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 26, 22:27 UTC

Identified - We have identified an issue affecting a number of Atlas clusters in Microsoft Azure. Affected clusters will see the "blue bar" for an extended period of time or may see indications in the web UI that their clusters are unresponsive. The clusters themselves are unaffected, however users may receive incorrect notifications that individual nodes are down.
Jan 26, 19:30 UTC