MongoDB Cloud
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Past Incidents
Oct 21, 2020

No incidents reported today.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020
Resolved - This incident has been resolved.
Oct 17, 01:47 UTC
Monitoring - Due to an issue at an upstream provider, MongoDB Atlas customers using versions of the .NET/C# drivers between 1.8 and up through 2.6.1 may be unable to connect to their clusters. We have identified that the issue is due to a failure in OCSP revocation checks.

To resolve this issue, users can either update their driver version to 2.7 or higher (preferred) or disable OCSP revocation checks. To perform the latter there are two different methods, depending on the version of your driver.

For .NET driver versions >=1.8 but < 2.0, the fix looks like this:
var connectionString = "mongodb://localhost"; // replace localhost with atlas cluster connection string
var settings = MongoClientSettings.FromUrl(new MongoUrl(connectionString));
settings.SslSettings = new SslSettings();
settings.SslSettings.CheckCertificateRevocation = false;
settings.SslSettings.EnabledSslProtocols = System.Security.Authentication.SslProtocols.Tls11 | System.Security.Authentication.SslProtocols.Tls12;
var client = new MongoClient(settings);

For .NET driver versions 2.0 through 2.6.1, the fix looks like this:
var settings = MongoClientSettings.FromConnectionString("mongodb://localhost"); //replace localhost with atlas cluster connection string
settings.SslSettings = new SslSettings();
settings.SslSettings.CheckCertificateRevocation = false;
var client = new MongoClient(settings);

Subscribers are encouraged to open cases if they require assistance or have any questions. We are working with the upstream provider to address this as soon as possible.
Oct 16, 21:34 UTC
Oct 16, 2020
Oct 15, 2020

No incidents reported.

Oct 14, 2020
Resolved - This incident is now resolved. Approximately 20 minutes of monitoring data for Atlas and Cloud Manager clusters was lost. Backups and Atlas clusters were unaffected. Alerts would have been delayed during this time.
Oct 14, 16:16 UTC
Identified - We have identified an issue causing slow page loads and monitoring data delays in MongoDB Cloud. Cloud backups and Atlas clusters are unaffected. We expect a resolution around 16:05 UTC and will update this post when complete.
Oct 14, 15:57 UTC
Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020

No incidents reported.

Oct 7, 2020

No incidents reported.