Identified - We have identified capacity pressure in Azure West India. Customers may have delays in creating clusters, adding nodes to existing clusters, or certain healing operations in this region. While we are working with our partners at Azure to address this issue, customers with urgent cluster needs should try other regions.
Jul 26, 20:22 UTC
Resolved -
This incident has been resolved.
Jul 22, 22:35 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 22, 22:28 UTC
Investigating -
We are experiencing a delay in collecting metrics for Atlas and Cloud Manager clusters. Atlas Clusters themselves are unaffected, but metrics collection in the Atlas user interface will appear behind. We are also experiencing delays in creating new Atlas Clusters.
Jul 22, 22:19 UTC
Resolved -
As of 19:30 UTC, Our upstream provider has reported that they identified the cause, and restored service.
Jul 19, 19:38 UTC
Investigating -
As of approximately 17:30 UTC 2021-07-19, Due to an issue at an upstream provider, cluster creation, updates, and certain healing operations are delayed. Affected MongoDB Atlas customers will see the "blue bar" for an extended period of time after affected requests. The performance and function of existing Atlas clusters are unaffected.
Jul 19, 18:01 UTC