Identified - Please Note: Because capacity is being prioritized for critical first responders and emergency organizations in many of Azure's European regions, cluster creation, cluster unpausing, and cluster tier changes may be delayed. Customers may choose different regions for faster service. For more information, please check: https://azure.microsoft.com/en-us/blog/our-commitment-to-customers-and-microsoft-cloud-services-continuity/
Mar 24, 18:54 UTC
Resolved -
This incident has been resolved. Thanks for your patience.
Apr 2, 18:17 UTC
Investigating -
Creating new clusters and updating existing clusters is delayed. We are investigating this issue and will update this post when we have further information.
Apr 2, 17:39 UTC
Identified -
GCP has identified a networking issue between GCP us-east-4 and us-east-1 and other cloud providers. Atlas customers may experience this as elections, connection timeouts, or failures to connect. More details at https://status.cloud.google.com/incident/cloud-networking/20004
Mar 27, 20:43 UTC
Resolved -
The [MongoDB Support Portal](https://support.mongodb.com/) was experiencing some redirect issues on existing cases due to incorrect configuration deployment between 2020-03-25 05:21 PM (in UTC) and 2020-03-25 06:53 PM (in UTC). This issue has been resolved. Please refresh your browser and/or clear your browser cache before logging into the MongoDB Support Portal.
Mar 25, 20:13 UTC
Investigating -
The MongoDB Support Portal is experiencing some redirect issues on existing, open cases. If you require assistance with a critical MongoDB Technical Support issue, please contact us by phone.
Mar 25, 18:46 UTC
Resolved -
The Atlas UI now shows when Azure regions are constrained on capacity. If your cluster creation or modification is delayed, you can wait, you can try a different instance size, or you can try a different region.
Mar 23, 19:13 UTC
Identified -
Due to capacity constraints in Azure's northeurope region, cluster creation, cluster unpausing, and instance size changes may be delayed. While we are working with Azure to address this, customers may choose different sizes, or especially, different regions for faster service.
Mar 23, 17:48 UTC